Otter.ai at a glance

Starting price: $8.33/mo (Pro)
Free plan: Yes
Platforms: Web, Mobile, Desktop, Chrome extension

What is Otter.ai?

Otter.ai is an AI-powered meeting intelligence platform that automatically joins your calls on Zoom, Google Meet, and Microsoft Teams to record, transcribe, and summarize discussions. It identifies speakers, highlights key moments, generates action items, and syncs notes to your CRM or project tools. Whether you are a sales professional closing deals, a student capturing lectures, or a team lead running standups, Otter turns every spoken word into searchable, shareable knowledge without manual effort.

Key Features

Real-Time TranscriptionSpeaker IdentificationAutomated SummariesAction Item ExtractionLive Meeting ChatCRM SyncSlide CaptureCustom VocabularySearchable TranscriptsTeam CollaborationAudio RecordingVideo ReplayMulti-Language SupportChrome ExtensionMobile App

How to Use Otter.ai

1Connect your calendar or join manually

2Otter joins the meeting automatically

3Transcription runs live in real time

4Review the auto-generated summary

5Share notes or sync to your CRM

Who is Otter.ai for?

✅ Best For

Sales teams and business professionals who need automated post-meeting summaries and CRM-synced action items without taking manual notes during calls. Also ideal for students and researchers who need searchable lecture transcripts with timestamped highlights for faster review.

❌ Not For

Users who require high-accuracy transcription in languages other than English, Spanish, or French. Also not suitable for teams that need full video recording alongside transcripts on lower-tier plans, as video replay is locked behind the Enterprise plan.

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Pricing

Is Otter.ai free? Yes, there is a free plan. Paid plans start at $8.33/mo (Pro).

Free$0

✓300 min/month
✓30-min conversation cap

Pro$8.33/mo

✓1200 min/month
✓10 file imports/month
✓billed annually

Business$20/mo

✓6000 min/month
✓unlimited imports
✓4-hr cap
✓billed annually

EnterpriseCustom

✓Video replay
✓SSO
✓HIPAA
✓OtterPilot for Sales

Prompts to Try

Summarize today's sales call

What were the action items from last week's standup?

Find all mentions of the product roadmap across my meetings

Use Cases

A startup founder reviews a 60-minute investor pitch call in 5 minutes by scanning Otter's auto-generated summary and clicking directly to the moments where objections were raised.

A sales rep finishes a discovery call and immediately shares an Otter summary with the client, automatically pushing follow-up tasks to Salesforce without typing a single note.

A university student uploads a recorded lecture and uses Otter's speaker timeline to jump straight to the professor's key definitions, cutting study time by half.

A remote engineering team uses Otter's shared workspace so every standup transcript is searchable by topic, eliminating the need for anyone to write meeting notes.

A journalist transcribes a 90-minute interview in real time, highlights the best quotes with one click, and exports a formatted transcript directly into their story draft.