Buoy Health
FreeFree AI-powered symptom checker and care navigation platform built by Harvard doctors to guide users to the right care and reduce unnecessary ER visits.
What is Buoy Health?
Buoy Health is a Boston-based digital health company that offers a free, doctor-built AI symptom checker and care navigation tool accessible in any browser or device worldwide. Founded and developed with Harvard Medical School researchers, Buoy's AI engine is trained on thousands of peer-reviewed research publications and analyzes symptom inputs through a conversational chatbot interface to identify probable causes and guide users to the most appropriate care setting. Clinically validated in a landmark study of 150,000+ patient interactions, Buoy reduced uncertainty about care level from 34% to 21% and decreased urgency of intended care in over one-quarter of cases. Beyond symptom checking, Buoy offers a health marketplace that connects users to nearby providers, pharmacies, and telehealth services filtered by insurance, and provides access to clinician-reviewed health articles. Buoy also powers white-label symptom assessment for health systems including Banner Health and served as the official COVID-19 screener for the states of Massachusetts and Virginia.
Key Features
Integrations
How to Use Buoy Health
✅ Best For
- Patients who experience new or confusing symptoms and want a fast, free, doctor-vetted first opinion before deciding whether to see a doctor or go to the ER. Health systems and employers that want to embed a clinically validated symptom checker into their patient-facing portals or employee wellness apps without building medical logic from scratch.
❌ Not For
- Users who need a full telehealth consultation with a licensed physician directly within the tool, as Buoy guides to care but does not offer in-app video or messaging consultations with doctors. Patients with complex, multi-system, or rare conditions who need specialist-level triage rather than general symptom orientation.
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Pricing
- ✓Full symptom checker and care navigation for consumers
- ✓White-label integration for health systems
- ✓hospitals
- ✓and employers
Prompts to Try
I have a sharp pain in my lower right abdomen that started this morning, what could it be?
My 3-year-old has had a fever of 39C for 2 days, should I take him to urgent care?
I have chest tightness and shortness of breath when I climb stairs, is this something I should see a doctor about?
Use Cases
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