Gong

Gong

Paid

Revenue AI platform that captures and analyzes every sales conversation to improve rep performance and forecast accuracy.

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What is Gong?

Gong is a Revenue AI operating system that automatically records, transcribes, and analyzes every customer call, email, and meeting using proprietary multimodal AI. It surfaces deal risks, identifies winning behaviors from top-performing reps, and generates accurate forecasts based on what is actually happening in conversations, not what reps log in the CRM. Sales managers use Gong to coach reps at scale using real call snippets, while RevOps teams use its pipeline analytics to spot forecast gaps weeks before quarter end. Gong's AI Agents can automate post-call summaries, update CRM fields, and flag at-risk deals without any manual input, making it the gold standard for enterprise revenue intelligence.

Key Features

AI Call Recording and TranscriptionDeal Risk DetectionRevenue Forecasting AISales Coaching PlaylistsCompetitor Mention TrackingAI Post-Call SummariesCRM Auto-Update from CallsTalk-to-Listen Ratio AnalyticsMulti-channel Conversation CapturePipeline Health AnalyticsEngagement Score TrackingRep Scorecard and BenchmarkingAI Sales Agent AutomationBuyer Sentiment AnalysisNext Best Action RecommendationsWin/Loss Pattern AnalysisManager Feedback and Commenting on Calls

How to Use Gong

1Connect Gong to your calendar, dialer, and CRM
2Record and transcribe your first sales calls automatically
3Review AI-generated call summaries and deal insights
4Use coaching playlists to share best-practice call clips with your team
5Monitor pipeline health and forecast accuracy in the Gong revenue dashboard

✅ Best For

  • Enterprise and mid-market B2B sales organizations with a team of 10 or more reps that need data-driven coaching, accurate pipeline forecasting, and deep conversation analytics to systematically improve win rates across the entire revenue team.

❌ Not For

  • Small sales teams of fewer than 5 people or founders doing early-stage sales, as Gong's enterprise pricing (typically $100 to $200 per user per month) and onboarding complexity make it difficult to justify at small scale.

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Pricing

PlatformContact sales
  • ✓Base platform fee
  • ✓typically $5
  • ✓000+ annually
Per Seat$100-$200/user/mo
  • ✓Full conversation intelligence
  • ✓AI forecasting
  • ✓coaching tools
EnterpriseCustom
  • ✓Custom AI agents
  • ✓advanced security
  • ✓dedicated CSM

Prompts to Try

Summarize the last 5 calls with Acme Corp and highlight the top objections raised

Which of my reps is talking more than 60% of the time on discovery calls?

Flag all deals in the pipeline where the economic buyer has not been on a call in the last 30 days

Use Cases

A VP of Sales uses Gong's deal risk AI to identify a $400,000 opportunity that has gone quiet for 14 days, prompts the rep to re-engage with the stalled champion, and ultimately saves the deal from slipping to the next quarter.
A sales enablement manager builds a Gong playlist of the top 10 objection-handling moments from the team's best closers and assigns it as mandatory onboarding material, cutting new rep ramp time from 12 weeks to 8 weeks.
A sales director uses Gong's forecast intelligence to identify that her team's pipeline is 22% light heading into month 3, triggering an emergency outbound push that closes the gap with one week to spare.
An account executive reviews her own Gong call recording before a renewal meeting, notices she talked 70% of the time in the last QBR, and consciously adjusts her approach, resulting in a significantly more engaged renewal conversation.
A RevOps manager uses Gong's CRM auto-update feature to ensure that next steps, competitor mentions, and stakeholder names from every call are automatically written back to Salesforce fields, improving CRM data quality by 80% without adding any rep workload.

Frequently Asked Questions