Picky Assist
PaidWhatsApp-first automation platform combining AI chatbots, no-code CRM, and omnichannel messaging for business growth.
What is Picky Assist?
Picky Assist is a WhatsApp-first business communication and automation platform that combines AI chatbots, a fully customisable no-code CRM, and omnichannel messaging into a single operational hub. It supports both AI-driven smart replies and rule-based flow logic, allowing businesses to build hybrid bots that handle complex queries intelligently and switch to structured flows for predictable outcomes. Used by enterprises including Religare Broking, PCS Securities, and PWC TaxAid, Picky Assist is especially strong in the Indian market and other WhatsApp-centric regions. The platform includes 2-way Zapier integration, built-in connector APIs, and support for Instagram, Facebook Messenger, and email alongside WhatsApp. Its Kanban-view CRM with 360-degree customer profiles is a standout feature that helps sales and support teams manage relationships without a separate CRM tool.
Key Features
Integrations
How to Use Picky Assist
✅ Best For
- Indian and Southeast Asian businesses operating primarily on WhatsApp who need a single platform covering AI chatbot automation, broadcast campaigns, and CRM pipeline management without subscribing to separate tools.
- Financial services firms, broking companies, and professional services businesses that handle high volumes of client queries on WhatsApp and need a compliant, structured system for routing, logging, and following up on every interaction.
❌ Not For
- Businesses whose customer base primarily uses website live chat rather than WhatsApp as Picky Assist's strongest capabilities and deepest integrations are built around WhatsApp-first communication workflows.
- Teams looking for a simple plug-and-play FAQ bot with minimal setup as Picky Assist's full feature set including CRM, flow builder, and omnichannel inbox has a steeper learning curve than simpler alternatives.
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Pricing
- ✓1 WhatsApp number
- ✓basic flows
- ✓1 agent
- ✓Advanced AI flows
- ✓CRM
- ✓3 agents
- ✓broadcast campaigns
- ✓Unlimited flows
- ✓10 agents
- ✓all channels
- ✓API access
- ✓Dedicated support
- ✓custom integrations
- ✓SLAs
Prompts to Try
Check my portfolio balance
I want to book an appointment
Track my delivery status
Subscribe me to weekly updates
Connect me to my account manager
Use Cases
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