Chatling

Chatling

Freemium

AI support chatbot for websites, WhatsApp, and Instagram that resolves customer questions instantly with human handoff.

AI Chatbot Builder ToolsAI Customer SupportAI SalesSmall BusinessSolopreneurMarketer
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What is Chatling?

Chatling is an AI customer support platform built around resolution rather than deflection, allowing businesses to deploy AI agents on their website, WhatsApp, and Instagram from a unified inbox. It automatically syncs your website content, documentation, and help center so the AI is always answering with up-to-date information without manual updates. Chatling supports 80 plus languages, seamless human handoff with full conversation context, and lead capture forms within the chat widget. Backed by G2 and Trustpilot ratings above 4.3, Chatling has helped teams like SnapDownloader reduce their monthly support ticket load by 45%. It is designed for teams who want the simplicity of a plug-and-play support bot alongside the quality of a multi-model AI backbone including GPT-4 and Claude.

Key Features

Auto-Sync Website & Help Center ContentOmnichannel Deployment (Web, WhatsApp, Instagram)80+ Language SupportSeamless Human Handoff with Full ContextUnified Inbox for All ConversationsLead Capture Forms in ChatMulti-Model AI (GPT-4, Claude)Live Chat for Human AgentsReal-Time Knowledge Base UpdatesCustom Branding & Widget ThemesConversation Analytics & ReportsAPI Access for Custom IntegrationsGDPR-Compliant Data HandlingQuick Reply SuggestionsAgent Collaboration Tools

Integrations

Communication
WhatsApp
Social Media
Instagram
Automation
Zapier
Writing & Docs
WordPress
E-commerce
Shopify
Customer Support
Zendesk
Webhooks & API
Webhooks

How to Use Chatling

1Sign up and connect your website URL or upload documents
2Chatling auto-syncs your content to train the AI
3Customize the widget appearance and language settings
4Deploy the widget on your website and connect WhatsApp or Instagram
5Monitor conversations in the unified inbox and hand off when needed

✅ Best For

  • Small and mid-sized businesses that want an AI support chatbot that stays current with their website content automatically without requiring manual knowledge base maintenance or technical upkeep.
  • E-commerce and service businesses operating across multiple countries who need a multilingual AI agent that can handle customer questions in 80+ languages from a single, manageable inbox.

❌ Not For

  • Teams that need complex multi-step conversational flows, lead scoring logic, or campaign automation built into their chatbot as Chatling is optimised for reactive support Q&A rather than proactive marketing flows.
  • Large enterprises requiring enterprise-grade SSO, audit trails, advanced RBAC, or HIPAA compliance as Chatling's current tier structure is primarily designed for SMB and mid-market teams.

Reviews

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Pricing

Free$0
  • ✓1 chatbot
  • ✓30 messages/month
  • ✓basic features
Basic$15/mo
  • ✓1 chatbot
  • ✓1
  • ✓000 messages/month
  • ✓all channels
Pro$45/mo
  • ✓3 chatbots
  • ✓5
  • ✓000 messages/month
  • ✓lead capture
  • ✓live chat
Business$149/mo
  • ✓10 chatbots
  • ✓20
  • ✓000 messages/month
  • ✓priority support
EnterpriseCustom
  • ✓Unlimited chatbots
  • ✓dedicated support
  • ✓custom integrations

Prompts to Try

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What payment methods do you accept?

Can I speak with a human agent?

Use Cases

A software download platform trains Chatling on their help center and sees a 45% reduction in monthly support emails within 60 days as the AI resolves the most common licensing and installation questions instantly.
A European retailer deploys Chatling as a multilingual support agent on their website, with the bot automatically detecting and responding in German, Italian, French, and Spanish, eliminating the need for language-specific support agents.
A SaaS analytics company embeds Chatling on their product documentation page and connects it to their WhatsApp Business number, allowing users to get help on the platform they prefer without switching context.
A boutique hotel uses Chatling on Instagram to automatically handle direct message enquiries about room availability, check-in times, and amenities, freeing the front desk team from social media during peak season.
A digital marketing agency installs Chatling on a client's service website in under 30 minutes by entering the client's URL, letting Chatling auto-crawl and train on the site content, and deploying the branded widget same-day.

Frequently Asked Questions