Chatling at a glance

Starting price: $15/mo (Basic)
Free plan: Yes
Platforms: Web, API

What is Chatling?

Chatling is a no-code chatbot platform for small and mid-sized businesses, combining a drag-and-drop flow builder with AI that trains on your website pages, documents and FAQs so replies are grounded in your own content rather than generic knowledge. It deploys to your website, WhatsApp and Instagram from one interface, supports many languages, handles human handoff, and integrates with HubSpot, Zendesk, Zoho and Zapier.

Its pricing is the reason it appears on budget shortlists. The free plan includes unlimited chats with no credit card, which is genuinely unusual, with paid tiers reported from around $25 to $29 monthly adding API access and higher AI limits, and add-ons for extra credits, seats, branding removal and custom domains. The trade-off for the price is depth: analytics and enterprise controls are thinner than platforms costing several times more.

Key Features

Auto-Sync Website & Help Center ContentOmnichannel Deployment (Web, WhatsApp, Instagram)80+ Language SupportSeamless Human Handoff with Full ContextUnified Inbox for All ConversationsLead Capture Forms in ChatMulti-Model AI (GPT-4, Claude)Live Chat for Human AgentsReal-Time Knowledge Base UpdatesCustom Branding & Widget ThemesConversation Analytics & ReportsAPI Access for Custom IntegrationsGDPR-Compliant Data HandlingQuick Reply SuggestionsAgent Collaboration Tools

Integrations

Communication

Social Media

Instagram

Automation

Zapier

Writing & Docs

WordPress

E-commerce

Shopify

Customer Support

Zendesk

Webhooks & API

Webhooks

How to Use Chatling

1Sign up and connect your website URL or upload documents

2Chatling auto-syncs your content to train the AI

3Customize the widget appearance and language settings

4Deploy the widget on your website and connect WhatsApp or Instagram

5Monitor conversations in the unified inbox and hand off when needed

Who is Chatling for?

✅ Best For

Small and mid-sized businesses that want an AI support chatbot that stays current with their website content automatically without requiring manual knowledge base maintenance or technical upkeep.
E-commerce and service businesses operating across multiple countries who need a multilingual AI agent that can handle customer questions in 80+ languages from a single, manageable inbox.

❌ Not For

Teams that need complex multi-step conversational flows, lead scoring logic, or campaign automation built into their chatbot as Chatling is optimised for reactive support Q&A rather than proactive marketing flows.
Large enterprises requiring enterprise-grade SSO, audit trails, advanced RBAC, or HIPAA compliance as Chatling's current tier structure is primarily designed for SMB and mid-market teams.

Reviews

No reviews yet. Be the first to review Chatling!

Pricing

Is Chatling free? Yes, there is a free plan. Paid plans start at $15/mo (Basic).

Free$0

✓1 chatbot
✓30 messages/month
✓basic features

Basic$15/mo

✓1 chatbot
✓1,000 messages/month
✓all channels

Pro$45/mo

✓3 chatbots
✓5,000 messages/month
✓lead capture
✓live chat

Business$149/mo

✓10 chatbots
✓20,000 messages/month
✓priority support

EnterpriseCustom

✓Unlimited chatbots
✓dedicated support
✓custom integrations

Prompts to Try

What are your shipping times?

Do you offer a free trial?

I have a problem with my order

What payment methods do you accept?

Can I speak with a human agent?

Use Cases

A software download platform trains Chatling on their help center and sees a 45% reduction in monthly support emails within 60 days as the AI resolves the most common licensing and installation questions instantly.

A European retailer deploys Chatling as a multilingual support agent on their website, with the bot automatically detecting and responding in German, Italian, French, and Spanish, eliminating the need for language-specific support agents.

A SaaS analytics company embeds Chatling on their product documentation page and connects it to their WhatsApp Business number, allowing users to get help on the platform they prefer without switching context.

A boutique hotel uses Chatling on Instagram to automatically handle direct message enquiries about room availability, check-in times, and amenities, freeing the front desk team from social media during peak season.

A digital marketing agency installs Chatling on a client's service website in under 30 minutes by entering the client's URL, letting Chatling auto-crawl and train on the site content, and deploying the branded widget same-day.