Chatling
FreemiumAI support chatbot for websites, WhatsApp, and Instagram that resolves customer questions instantly with human handoff.
What is Chatling?
Chatling is an AI customer support platform built around resolution rather than deflection, allowing businesses to deploy AI agents on their website, WhatsApp, and Instagram from a unified inbox. It automatically syncs your website content, documentation, and help center so the AI is always answering with up-to-date information without manual updates. Chatling supports 80 plus languages, seamless human handoff with full conversation context, and lead capture forms within the chat widget. Backed by G2 and Trustpilot ratings above 4.3, Chatling has helped teams like SnapDownloader reduce their monthly support ticket load by 45%. It is designed for teams who want the simplicity of a plug-and-play support bot alongside the quality of a multi-model AI backbone including GPT-4 and Claude.
Key Features
Integrations
How to Use Chatling
✅ Best For
- Small and mid-sized businesses that want an AI support chatbot that stays current with their website content automatically without requiring manual knowledge base maintenance or technical upkeep.
- E-commerce and service businesses operating across multiple countries who need a multilingual AI agent that can handle customer questions in 80+ languages from a single, manageable inbox.
❌ Not For
- Teams that need complex multi-step conversational flows, lead scoring logic, or campaign automation built into their chatbot as Chatling is optimised for reactive support Q&A rather than proactive marketing flows.
- Large enterprises requiring enterprise-grade SSO, audit trails, advanced RBAC, or HIPAA compliance as Chatling's current tier structure is primarily designed for SMB and mid-market teams.
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Pricing
- ✓1 chatbot
- ✓30 messages/month
- ✓basic features
- ✓1 chatbot
- ✓1
- ✓000 messages/month
- ✓all channels
- ✓3 chatbots
- ✓5
- ✓000 messages/month
- ✓lead capture
- ✓live chat
- ✓10 chatbots
- ✓20
- ✓000 messages/month
- ✓priority support
- ✓Unlimited chatbots
- ✓dedicated support
- ✓custom integrations
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