Gmelius
PaidGmail-native team collaboration platform with shared inboxes, email automation, AI triage, sequences, and Kanban boards inside Google Workspace.
What is Gmelius?
Gmelius transforms Gmail into a collaborative workspace for customer-facing teams by adding shared inboxes, shared labels, automation rules, email sequences, Kanban boards, and an AI executive assistant all within the Gmail interface. It is designed exclusively for Google Workspace teams who want shared email management without migrating to a helpdesk like Zendesk or a front-end layer like Front. The Meli AI assistant classifies and prioritizes incoming emails, auto-drafts replies, and routes conversations to the right team member without leaving Gmail. Automation rules can assign emails based on keywords, set follow-up reminders, or trigger Slack or Trello actions automatically. Sequences allow outbound nurture and follow-up directly from shared Gmail accounts. One paid plan covers the whole team for a per-user fee, and Gmelius integrates natively with Slack, Trello, and HubSpot for teams that want to keep outgoing notifications in their existing tools.
Key Features
Integrations
How to Use Gmelius
✅ Best For
- Google Workspace teams that want shared inbox management, assignment, and automation without leaving Gmail or paying for a full helpdesk
- Small B2B customer success and support teams that need email collaboration tools under $25 per user per month
- Sales teams that want to run email sequences and follow-ups directly from their Gmail account without a separate sales engagement tool
- Operations teams that need automated email routing, Slack notifications, and CRM updates triggered by incoming email keywords
❌ Not For
- Outlook and Microsoft 365 teams, since Gmelius is Gmail-only with no cross-platform inbox support
- High-volume cold emailers needing inbox rotation and multi-domain sending infrastructure, which Gmail daily limits constrain
- Teams wanting a true ticketing system with SLA management and customer portal, where dedicated helpdesks like Zendesk are a better fit
- Budget-conscious solo users, because per-user pricing adds up and the free tier is only a 7-day trial of the Growth plan
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Pricing
- ✓AI email triage
- ✓shared inboxes
- ✓basic automation
- ✓billed annually
- ✓Full automation
- ✓sequences
- ✓meeting scheduler
- ✓billed annually
- ✓Higher usage caps
- ✓custom roles
- ✓CRM integrations
- ✓CSAT tools
- ✓50+ users
- ✓dedicated support
- ✓bespoke AI and integrations
Prompts to Try
Route all emails with the word 'invoice' to the finance team inbox automatically
Create a 3-step follow-up sequence for prospects who downloaded our case study
Send a Slack notification to the sales channel when any email from our top 10 clients arrives
Assign all unread emails in the support inbox that have been waiting more than 4 hours to the on-duty rep
Use Cases
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