Shortwave
PaidAI-native Gmail client built by former Google Inbox engineers, with thread bundles, natural-language search, AI summaries, and team shared inboxes.
What is Shortwave?
Shortwave is an AI-powered email client built on top of Gmail and Google Workspace by engineers who built Google Inbox. It reimagines the Gmail experience around speed and intelligence, grouping messages into conversation bundles, surfacing a focused priority inbox, and enabling AI-powered actions that work directly on your email history. The standout feature is AI Search: instead of typing query strings, you ask natural language questions like 'what did the client say about the contract deadline?' and Shortwave retrieves and summarizes the relevant threads across your full email history, which goes back five years on Business and is unlimited on Premier. For teams, Shortwave adds shared inboxes for group addresses, shared comments, and team read statuses, all while staying completely inside the Gmail and Google Workspace ecosystem. As of 2026, Shortwave is Gmail-only with no Outlook support.
Key Features
Integrations
How to Use Shortwave
✅ Best For
- Gmail-first professionals drowning in threads who want AI search that answers questions instead of returning links
- Small teams managing a shared support@ or hello@ inbox who do not want to pay for a full helpdesk platform
- Google Workspace companies that want a modern, Inbox-by-Gmail experience with AI baked in from day one
- Founders and operators who process high email volume and need AI summaries to read long threads in seconds
❌ Not For
- Outlook and Microsoft 365 users, since Shortwave is Gmail-only with no cross-platform support
- Teams that need autonomous AI handling of email rather than a faster client to process it themselves
- Individuals wanting a free long-term plan, since the free tier was removed and every plan now starts with a 14-day trial
- Solo users on tight budgets where the Business plan at $24 per month per seat is hard to justify for just inbox speed
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Pricing
- ✓Billed annually ($30 monthly)
- ✓full AI features
- ✓team inboxes
- ✓5-year AI search history
- ✓Billed annually
- ✓advanced AI intelligence
- ✓unlimited search history
- ✓10 AI filters
- ✓Billed annually
- ✓highest AI usage
- ✓custom enterprise features
Prompts to Try
Find every email where the client mentioned the Q3 contract deadline
Summarize this 60-message vendor thread in three key decisions
Draft a polite reply declining this meeting while proposing an alternative
Show me all emails from the finance team about the budget approval
Use Cases
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