Grain

Grain is a meeting notetaker built around video rather than text alone. It records, transcribes and summarises calls, then lets you cut and share clips of specific moments, which is what makes it popular with sales coaching, customer success, product and user research teams who need to show a customer saying something rather than paraphrase it. It syncs notes and highlights to CRM systems and connects to the usual collaboration tools. Position it by the clipping workflow, since that is the reason to choose it over cheaper transcription tools. Free recording is available with paid tiers adding coaching features, CRM depth and administrative controls at a per-seat rate that sits toward the affordable end of the category. Like most competitors it joins calls as a bot participant, so for external meetings on platforms that now flag third-party bots, a bot-free tool may suit better.