Bloomreach
PaidAI personalization platform with Loomi AI that powers email, SMS, ecommerce search, and conversational shopping across 1,400+ global brands.
What is Bloomreach?
Bloomreach is an enterprise AI personalization platform powered by Loomi AI, its proprietary agentic intelligence engine that understands each customer in real time and adapts every touchpoint accordingly. The platform covers four core pillars: AI-powered email marketing that drives higher revenue per send through deep behavioral personalization, marketing automation across 13+ channels including SMS, RCS, WhatsApp, mobile app, web, and ads, autonomous ecommerce search that understands shopper intent rather than just keywords to boost revenue per visitor by up to 20%, and a conversational shopping agent that guides customers to purchase like an expert sales associate. The Loomi Marketing Agent builds complete email lifecycle campaigns from a single prompt, while Loomi Connect lets brands build custom agents using Bloomreach's intelligence on top of tools like Shopify and Snowflake. Trusted by 1,400+ brands including Red Bull, Pandora, Puma, and Benefit Cosmetics, Bloomreach is a three-time Gartner Magic Quadrant Leader.
Key Features
Integrations
How to Use Bloomreach
✅ Best For
- Enterprise and mid-market ecommerce and retail brands that want a single AI platform to replace separate email, search, personalization, and support tools without managing multiple vendor relationships.
- Global consumer brands that need real-time personalization across high-volume traffic with millisecond response times and multi-region data compliance.
❌ Not For
- Small stores or startups with limited product catalogs and traffic who do not yet generate enough behavioral data for Loomi's personalization models to show meaningful lift.
- Teams looking for a simple email marketing tool without the complexity of a full CDP, multi-channel orchestration, and search personalization bundled together.
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Pricing
- ✓AI email and marketing automation
- ✓contact-based pricing
- ✓SMS
- ✓search
- ✓CDP
- ✓and agents combined
- ✓Dedicated CSM
- ✓SLAs
- ✓multi-region support
Prompts to Try
Build a complete re-engagement email lifecycle campaign for customers who have not purchased in 120 days
Personalize our homepage search results for each visitor based on their browsing history
Show product recommendations on the cart page tailored to each customer's past orders
Use Cases
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