Gmelius
AI EmailPaid
Gmail-native team collaboration platform with shared inboxes, email automation, AI triage, sequences, and Kanban boards inside Google Workspace.
0 upvotesintermediate
Compare Gmelius vs Shortwave
Both tools in AI Email
Shortwave
AI EmailPaid
AI-native Gmail client built by former Google Inbox engineers, with thread bundles, natural-language search, AI summaries, and team shared inboxes.
0 upvotesbeginner
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Pricing
Pricing Comparison
Gmelius
Meli$19/user/mo
AI email triage, shared inboxes, basic automation, billed annually
Growth$25/user/mo
Full automation, sequences, meeting scheduler, billed annually
Pro$36/user/mo
Higher usage caps, custom roles, CRM integrations, CSAT tools
Enterprise$Custom
50+ users, dedicated support, bespoke AI and integrations
Shortwave
Business$24/mo
Billed annually ($30 monthly), full AI features, team inboxes, 5-year AI search history
Premier$36/mo
Billed annually, advanced AI intelligence, unlimited search history, 10 AI filters
Max$120/mo
Billed annually, highest AI usage, custom enterprise features
Features
Feature Comparison
Gmelius
Shared Gmail InboxesAI Email ClassificationAI Reply DraftingEmail Routing RulesWorkflow AutomationEmail SequencesFollow-up AutomationKanban Email BoardsShared LabelsTeam CommentsEmail AssignmentMeeting SchedulerAuto-taggingAdvanced AnalyticsSlack IntegrationTrello IntegrationCRM Integrations7-day Free Trial
Shortwave
AI Natural-language SearchThread BundlesPriority InboxAI Thread SummariesAI Reply DraftingShared Team InboxesTeam CommentsTeam Read StatusesKeyboard ShortcutsEmail PinningEmail SnoozingScheduled SendMarkdown SupportPresence IndicatorsTasklet IntegrationAI Email FiltersFull History SearchCustom Bundling Rules
Fit
Best For & Not For
Gmelius
✅ Best For
✅Google Workspace teams that want shared inbox management, assignment, and automation without leaving Gmail or paying for a full helpdesk
✅Small B2B customer success and support teams that need email collaboration tools under $25 per user per month
✅Sales teams that want to run email sequences and follow-ups directly from their Gmail account without a separate sales engagement tool
✅Operations teams that need automated email routing, Slack notifications, and CRM updates triggered by incoming email keywords
❌ Not For
❌Outlook and Microsoft 365 teams, since Gmelius is Gmail-only with no cross-platform inbox support
❌High-volume cold emailers needing inbox rotation and multi-domain sending infrastructure, which Gmail daily limits constrain
❌Teams wanting a true ticketing system with SLA management and customer portal, where dedicated helpdesks like Zendesk are a better fit
❌Budget-conscious solo users, because per-user pricing adds up and the free tier is only a 7-day trial of the Growth plan
Shortwave
✅ Best For
✅Gmail-first professionals drowning in threads who want AI search that answers questions instead of returning links
✅Small teams managing a shared support@ or hello@ inbox who do not want to pay for a full helpdesk platform
✅Google Workspace companies that want a modern, Inbox-by-Gmail experience with AI baked in from day one
✅Founders and operators who process high email volume and need AI summaries to read long threads in seconds
❌ Not For
❌Outlook and Microsoft 365 users, since Shortwave is Gmail-only with no cross-platform support
❌Teams that need autonomous AI handling of email rather than a faster client to process it themselves
❌Individuals wanting a free long-term plan, since the free tier was removed and every plan now starts with a 14-day trial
❌Solo users on tight budgets where the Business plan at $24 per month per seat is hard to justify for just inbox speed
Availability
Platform & Accessibility
Gmelius
web-basedchrome-extension
Shortwave
web-basedmobiledesktop
Use & Audience
Tasks & Who It's For
Integrations
Integrations
Gmelius
Communication
Slack
Project Management
Trello
CRM
HubSpotPipedrive
Automation
Zapier
Other
Google Workspace
Shortwave
Communication
Gmail
Other
Google CalendarGoogle Workspace
Automation
TaskletZapier
Use Cases
Real-world Use Cases
Gmelius
1
A 6-person SaaS customer success team routes all incoming support emails through a shared Gmelius inbox, assigns each thread in one click, and cuts first-response time from 4 hours to under 30 minutes.2
Nikhil, a sales manager, builds a 4-email nurture sequence in Gmelius that fires automatically when a prospect submits a form, booking 20 percent more discovery calls without any manual follow-up.3
A legal firm uses keyword automation to route every email mentioning 'GDPR' or 'contract' to the appropriate partner inbox, eliminating misrouted emails that caused a billing dispute.Shortwave
1
Kavya, a startup COO, types 'what did the investor ask about our runway in the last two months?' into AI Search and gets a summary of three threads in seconds instead of scrolling for 10 minutes.2
A 5-person SaaS team sets up a shared hello@ inbox in Shortwave, assigns threads with one click, and resolves customer inquiries 40 percent faster without buying a helpdesk tool.3
Rajan, a consultant with 200 emails a day, uses thread summaries to scan 15 long client conversations in under 5 minutes each morning, cutting his inbox session from 2 hours to 45 minutes.Keep Exploring