Compare Make vs Relay.app

Make

Visual drag-and-drop automation with a node canvas, routers, iterators and credit-based pricing that scales far cheaper than task billing.

0 upvotesintermediate

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Relay.app

AI Workflow AutomationFreemium

Human-in-the-loop automation where approvals, reviews and AI steps sit inside the workflow, with every integration included on every plan.

0 upvotesbeginner

Visit Relay.app ↗View profile

Pricing

Pricing Comparison

Make

Free$0

1,000 credits/month, 2 active scenarios, 15-minute minimum interval

Core$9/mo

10,000 credits, unlimited active scenarios, 1-minute scheduling

Pro$16/mo

Priority execution, custom variables, full-text execution log search

Teams$29/mo

Shared scenario templates, team roles, multiple users

Enterprise$Custom

SSO, SCIM, audit logs, dedicated infrastructure, SLA support

Relay.app

Free$0

200 steps/month, 500 AI credits, 1 user, all integrations unlocked

Professional$19/mo

750 steps/month, 5,000 AI credits, 1 user, all features

Team$59/mo

2,000 steps/month, up to 10 users, shared workflows and app connections

Enterprise$Custom

Custom usage limits, custom integrations, automation consulting, dedicated Slack channel

Features

Feature Comparison

Make

Visual Scenario Canvas3,000+ ConnectorsRoutersIteratorsAggregatorsError HandlersHTTP ModuleWebhooksData StoresSchedulingScenario TemplatesMake AI AgentsCustom VariablesFull-Text Log SearchTeam CollaborationScenario VersioningMake GridOn-Demand Execution

Relay.app

Human-in-the-Loop StepsApproval WorkflowsAI Chat BuilderVisual Workflow EditorAll Integrations IncludedAI AgentsMulti-Step WorkflowsConditional PathsWeb ScrapingAI Content GenerationShared App ConnectionsTeam WorkspacesWebhooksError DetectionData EnrichmentSlack ApprovalsWorkflow TemplatesSOC 2 Compliance

Fit

Best For & Not For

Make

✅ Best For

✅Automation agencies and freelancers building client scenarios who need branching, looping and error handling without writing code

✅Operations specialists at growing companies who have outgrown linear step-by-step automation and need a real flow canvas

✅Cost-conscious teams running high-volume workflows, since credit pricing is typically three to five times cheaper than task-based platforms at the same workload

✅Technical marketers who want to hit undocumented or niche APIs directly using the generic HTTP module when no native connector exists

❌ Not For

❌Absolute beginners who want a workflow live in five minutes, because the canvas has a steeper learning curve than a linear step builder

❌Teams needing the very longest tail of app connectors, since Make covers 3,000+ apps versus Zapier's 9,000+

❌Organisations with data residency rules requiring on-premise deployment, as Make is cloud-only with no self-hosting option

❌Anyone who wants a fixed predictable bill, because credit consumption varies with loop counts and record volumes month to month

Relay.app

✅ Best For

✅Operations and finance teams automating processes with real consequences, such as refunds, discounts or contract sends, where a human must approve before execution

✅Customer support leads who want AI to draft replies at scale while a person reviews tone and accuracy before anything reaches a customer

✅Small teams that want every integration unlocked from day one instead of discovering their key connector is behind a premium tier

✅Managers introducing automation into a risk-averse organisation, where visible approval gates are what make adoption politically possible

❌ Not For

❌High-volume automation users, since step limits are modest compared to competitors and heavy workloads outgrow the plans quickly

❌Teams needing the broadest connector library, because Relay covers roughly 100+ integrations versus thousands elsewhere

❌Anyone running credit-heavy AI workloads like image or video generation, which consume credits at a rate that makes budgeting difficult

❌Developers who want self-hosting, source access or deep custom code execution inside workflow steps

Availability

Platform & Accessibility

Make

web-basedapi

Relay.app

web-basedapi

Use & Audience

Tasks & Who It's For

Make

Tasks

ai-productivity ai-data ai-sales

Who it's for

small-business marketer freelancer

Relay.app

Tasks

ai-productivity ai-customer-support ai-email

Who it's for

small-business solopreneur marketer

Integrations

Make

Data & Spreadsheets

Google Sheets

Communication

Slack

Database

Airtable

E-commerce

ShopifyStripe

CRM

HubSpot

Writing & Docs

Notion

Storage

Google Drive

Marketing

Facebook AdsMailchimp

Webhooks & API

Webhooks

Other

OpenAI

Relay.app

Communication

SlackGmail

CRM

HubSpotSalesforce

Writing & Docs

Notion

Database

Airtable

Data & Spreadsheets

Google Sheets

E-commerce

Stripe

Project Management

Linear

Other

OpenAIAnthropic

Webhooks & API

Webhooks

Use Cases

Real-world Use Cases

Make

Rohit runs a 12-client marketing agency and rebuilt every client report as a Make scenario that pulls Google Ads, Meta and GA4 data into a formatted Google Slides deck, saving 26 hours of manual reporting each month.

Sofia manages inventory for a boutique retailer. Her scenario uses an iterator to loop through a supplier CSV of 400 SKUs and update Shopify stock levels nightly, ending the weekend of manual data entry she used to dread.

Tomas, a solo SaaS founder, wired a router into Make so trial signups from enterprise domains alert him in Slack while everyone else enters a nurture sequence, and his demo booking rate from qualified trials doubled.

Relay.app

Ines heads finance ops at a 60-person SaaS company. Her Relay workflow drafts every refund over $200, pings her in Slack for one-click approval, then executes it in Stripe, cutting refund turnaround from four days to under an hour with zero unauthorised payouts.

Bram runs customer support at an online marketplace. AI drafts replies to routine tickets and his agents approve or edit them in Relay, letting a team of three handle the ticket volume that previously needed five.

Chidi manages content at a B2B agency. His workflow generates draft LinkedIn posts from published blog articles and holds them for the client's sign-off, which ended the endless email threads about approving copy.

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