Compare Relay.app vs UiPath

Relay.app

Human-in-the-loop automation where approvals, reviews and AI steps sit inside the workflow, with every integration included on every plan.

0 upvotesbeginner

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UiPath

AI Workflow AutomationFreemium

Enterprise RPA and agentic automation platform with attended and unattended robots, Orchestrator governance and document understanding.

0 upvotesadvanced

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Pricing

Pricing Comparison

Relay.app

Free$0

200 steps/month, 500 AI credits, 1 user, all integrations unlocked

Professional$19/mo

750 steps/month, 5,000 AI credits, 1 user, all features

Team$59/mo

2,000 steps/month, up to 10 users, shared workflows and app connections

Enterprise$Custom

Custom usage limits, custom integrations, automation consulting, dedicated Slack channel

UiPath

Community Edition$0

Free for individuals and small teams, Studio and limited robots, commercial use permitted

Automation Cloud Basic$25/mo

Entry self-serve tier, up to 2 robots, limited agent calls, single tenant

Standard$Custom

Production automation with Orchestrator, unlimited robots and users, agents included

Enterprise$Custom

Full governance, security controls, deployment flexibility, dedicated support and SLA

Add-ons$Custom

Document Understanding, AI Center, Process Mining and Test Cloud licensed separately

Features

Feature Comparison

Relay.app

Human-in-the-Loop StepsApproval WorkflowsAI Chat BuilderVisual Workflow EditorAll Integrations IncludedAI AgentsMulti-Step WorkflowsConditional PathsWeb ScrapingAI Content GenerationShared App ConnectionsTeam WorkspacesWebhooksError DetectionData EnrichmentSlack ApprovalsWorkflow TemplatesSOC 2 Compliance

UiPath

Attended RobotsUnattended RobotsUiPath StudioStudioX Low-CodeOrchestratorDocument UnderstandingAI CenterAgentic AutomationTask MiningProcess MiningAutomation HubAction CenterTest AutomationCitrix AutomationIntegration ServiceData ServiceAutomation OpsCommunity Edition

Fit

Best For & Not For

Relay.app

✅ Best For

✅Operations and finance teams automating processes with real consequences, such as refunds, discounts or contract sends, where a human must approve before execution

✅Customer support leads who want AI to draft replies at scale while a person reviews tone and accuracy before anything reaches a customer

✅Small teams that want every integration unlocked from day one instead of discovering their key connector is behind a premium tier

✅Managers introducing automation into a risk-averse organisation, where visible approval gates are what make adoption politically possible

❌ Not For

❌High-volume automation users, since step limits are modest compared to competitors and heavy workloads outgrow the plans quickly

❌Teams needing the broadest connector library, because Relay covers roughly 100+ integrations versus thousands elsewhere

❌Anyone running credit-heavy AI workloads like image or video generation, which consume credits at a rate that makes budgeting difficult

❌Developers who want self-hosting, source access or deep custom code execution inside workflow steps

UiPath

✅ Best For

✅Large enterprises with a dedicated automation centre of excellence, where a programme rather than a single workflow is being funded

✅Organisations automating legacy Windows applications, mainframe terminals, Citrix sessions and desktop ERPs that offer no API at all

✅Regulated industries such as banking, insurance and healthcare that need audit trails, governance and on-premise deployment options

✅Teams processing high volumes of semi-structured documents, where Document Understanding can extract fields from invoices, claims and forms at scale

❌ Not For

❌Small businesses and individual users beyond the free Community Edition, since production licensing moves quickly into five and six figures annually

❌Teams wanting rapid time to value, because reliable production automations typically require months of developer effort before they stabilise

❌Organisations whose processes live entirely in modern APIs and browsers, where an API-first platform is far cheaper and simpler

❌Buyers wanting transparent pricing, as Standard and Enterprise are quote-only and the real spend depends on robot mix and consumption units

Availability

Platform & Accessibility

Relay.app

web-basedapi

UiPath

web-baseddesktopapi

Use & Audience

Tasks & Who It's For

Relay.app

Tasks

ai-productivity ai-customer-support ai-email

Who it's for

small-business solopreneur marketer

UiPath

Tasks

ai-data ai-productivity ai-customer-support

Who it's for

developer small-business marketer

Integrations

Relay.app

Communication

SlackGmail

CRM

HubSpotSalesforce

Writing & Docs

Notion

Database

Airtable

Data & Spreadsheets

Google Sheets

E-commerce

Stripe

Project Management

Linear

Other

OpenAIAnthropic

Webhooks & API

Webhooks

UiPath

Other

SAPWorkdayAzure

CRM

Salesforce

Customer Support

ServiceNow

Data & Spreadsheets

Microsoft Excel

Database

OracleSnowflake

Storage

SharePointGoogle Workspace

Communication

OutlookSlack

Use Cases

Real-world Use Cases

Relay.app

Ines heads finance ops at a 60-person SaaS company. Her Relay workflow drafts every refund over $200, pings her in Slack for one-click approval, then executes it in Stripe, cutting refund turnaround from four days to under an hour with zero unauthorised payouts.

Bram runs customer support at an online marketplace. AI drafts replies to routine tickets and his agents approve or edit them in Relay, letting a team of three handle the ticket volume that previously needed five.

Chidi manages content at a B2B agency. His workflow generates draft LinkedIn posts from published blog articles and holds them for the client's sign-off, which ended the endless email threads about approving copy.

UiPath

Ananya heads automation at a health insurer and deployed unattended robots to process claims from a legacy system with no API, handling volume that previously required two and a half full-time staff.

Bjorn runs finance operations at a manufacturer and built a robot that reconciles supplier invoices against purchase orders nightly, catching a duplicate-payment pattern that had gone unnoticed for three quarters.

Leila manages shared services at a telecoms group and used attended robots to cut the time agents spend on post-call data entry, giving each agent roughly 50 minutes back per shift.

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